For all order support, tracking assistance, or product queries, please reach out to our team at care@jaavya.com.
In compliance with Indian e-commerce guidelines, any formal grievance can be directed to our designated Grievance Officer:
Grievance Officer: Aarjav Jain (Founder)
Email: care@jaavya.com
Acknowledgment Window: Within 48 hours
Resolution Window: Within 7 working days for product issues; up to 30 days for formal statutory grievances.