Accessibility Statement

Our Commitment to Inclusivity
At JAAVYA, we believe that advanced, clinical-grade skincare should be accessible to everyone across India. We are committed to ensuring our digital storefront provides an inclusive, seamless, and barrier-free shopping experience for all visitors, including individuals with visual, auditory, motor, or cognitive disabilities.

Compliance Standards
To ensure an equitable digital experience, JAAVYA strives to maintain conformance with the mandatory digital accessibility norms under the Rights of Persons with Disabilities (RPWD) Act, 2016 and the national standard IS 17802 (Accessibility for ICT Products and Services), which closely aligns with the global Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Core Accessibility Features
Our digital platform is built and optimized with the following core principles in mind:

• Keyboard Navigation: Ensuring all interactive elements, product listings, and the checkout funnel can be navigated effectively without the use of a mouse.

• Screen Reader Optimization: Using clear, semantic code and structural heading hierarchies so that assistive technologies can accurately interpret product ingredients, directions for use, and clinical details.

• Visual Adaptability: Structuring layouts with appropriate color contrast ratios and clean, legible typography to assist users with low vision or color blindness.

• Alternative Text: Providing descriptive textual alternatives for product imagery and instructional graphics to convey vital information transparently.
   

Continuous Improvement
Digital accessibility is an ongoing process. As JAAVYA expands its clinical range and updates its web interface, we regularly evaluate our storefront to identify, resolve, and prevent digital barriers.
Grievance Redressal & Feedback
In compliance with Indian digital accessibility frameworks, we maintain a dedicated channel to address any accessibility challenges you may face. If you encounter any barriers on our website or require assistance completing a purchase, please get in touch with our team:

• Email: [Insert Support Email, e.g., care@jaavya.com]

• Turnaround Time: We review all accessibility feedback promptly and aim to provide a resolution or alternative accommodation within 48 business hours.

Distinctively Indian Adjustments for Wix Studio

• Legal Anchoring: Mentioning the RPWD Act, 2016 is crucial for Indian private enterprises, as digital platforms fall under its universal accessibility mandates.

• Document Access: If you plan to upload downloadable clinical trial documents, ingredient breakdown PDFs, or user guides in the future, ensure they are uploaded in screen-reader-friendly formats (like tagged PDFs or readable text rather than flattened image files) to adhere to the IS 17802 standard.